Freshworks (FRSH) stock

Customer support software , market cap $3.3B

Customer support software for businesses

Worth $3.3B

$11.99

-0.98%

As of 3:45 PM ET, delayed 15+ min · Live for Pro members

Why is FRSH down?

Down 22% so far from Oct 28 to Nov 9.

Its Nov 3 results: net dollar retention rate was 104%, from 105% a year before. It fell 6% on Nov 4.

Sources: Price history, Nov 9, 2026; Company release, Nov 3, 2026

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1 more reason, free with an account →2 more reasons why FRSH is down 22% since Oct 28, from its filings, with the other side, the timeline, and its peers, for Pro members.

Quality Score

Average

In its industry

#91of 268

Software

Checks firing

0of 14

Trending up

From 52-week high

-22.7%

under its best in a year

FRSH's Quality Score fell 1 point on Fri, Nov 6, to 9. Trading went back to normal after a busy day.

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Key facts on FRSH

Key facts on FRSH
The company	A $185M profit after losing money the year before
Latest filing	8-K, Nov 3 Reported its quarterly results

1 more reason behind FRSH's 9, free with an account →3 more reasons behind FRSH's 9, for Pro members.

FRSH in the news

Wed Nov 4Freshworks reported quarterly revenue of $245.4 million and diluted EPS of $0.07 SEC, yesterday 4:20 PM ET FRSH closed −6.3% that day.

FRSH catalysts

Coming up

After its last 4 reports it closed -7.6% on average, higher 0 of 4 times.

4 past catalysts since 2023, with sizes and sources, for Pro members.

Why FRSH scores 9

Averagefor quality, not price, 0 of 14 chart checks firingWhat the Quality Score means

+2Long-term trend above a rising 200-⁠day average
+2Profit A profit of $185M over the last four quarters, after a loss of $55M the four before, from the SEC filingsRead on the last four quarters against the four before, or the last full year where no quarters are filed.

Run-up adds
Growth addsSales and margins against a year earlier: up to +3 for fast growth and widening margins, down to -2 when both shrink.
Persistence adds
News adds

No effect today: Chart checks, Size, Dilution, Volatility, and Cash flow.

What every line is worth, and the reason behind it, on FRSH and every other stock.Get in free →

Price, score, chart checks, and the industry rank are from a snapshot taken at 3:45 PM ET, at least 15 minutes behind. How we rank stocks.

Tested. Our top-scored stocks returned 2.2x the average stock over the next month. Reconstructed after the fact; recorded live since Sep 9, 2026. How we tested it

How FRSH ranks in Software

FRSH is #91 of 268 by Quality Score.

How FRSH ranks in Software
Rank	Stock	Checks	Quality Score
1	VEEVVeeva Systems	7/14	19
2	FAFirst Advantage	7/14	19
3	FROGJFrog	6/14	19
	FLUTFlutter Entertainment		Open for its score
	FSLYFastly		Open for its score
	GDDYGoDaddy		Open for its score
91	FRSHFreshworks	0/14	9

Share count against a year before: FRSH -7.6%, SPT +3.2%, NTNX +0.5%, OCTV +0%.

When does FRSH report earnings, and what happens after?

Expected to report Tue Feb 9, after the close (in 92 days).

What an earnings report is: every 3 months, a company tells everyone how much it sold and earned. We read the figures, the outlook, and how the stock moved after.

What FRSH reported on Nov 3, 2026

The quarter

Sales of $245.4M, 14% more than a year ago; a profit of $0.07 a share, from a loss of $0.02.

The quarter that ended Sep 30, from the company's press release

The press release The filing on EDGAR

Where the sales came from

FRSH's results filing gives no sales by line in a table we read.

The outlook

No outlook figures read from this release.

The numbers

Market value: $3.3B; today
Sales: $904M; up 15.6% on the year
Free cash flow: $234M; last 12 months

Sales grew 27% a year over 5 years, fiscal 2020 to 2025.

Its share count grew 1.1% a year over 3 years.

4 more figures, for Pro members.

No analyst estimates on Breakaway: every figure here is filed.

The whole report on FRSH: every line of its sales, every outlook beside the one it replaced, and the company's words, for Pro members.

Close after the report, last 3

-3.3%-4.3%-6.3%

May 5Aug 4Nov 3

Reported	When	Gap	Reaction	5 days
Nov 3, 2026After close	After close	-9.1%	-6.3%	not yet
Aug 4, 2026After close	After close	-2.0%	-4.3%	-0.6%
May 5, 2026After close	After close	-17.2%	-3.3%	-7.5%

FRSH closed higher after 0 of its last 4 reports.

All 4 reports, and FRSH's Quality Score going into each

FRSH sales and profit by year

Sales and profit by year

Sales grew every year from 2019 to 2025, to $839M. It turned a profit in 2025 after a loss in 2024.

Nothing is firing on FRSH right now

Trend1 of 5 shown

MA FAN 21 EMA W.EMA HH/HL 52W HI

Volume1 of 3 shown

VOL VDU U/D VOL

Tight range1 of 3 shown

ATR SQZ SQUEEZE NR7

Buying1 of 3 shown

OBV+CLOSE HI SPRING

The other 10 checks on FRSH, and all 14 on every stock.Get in free →

FRSH RSI today: 31.3, below its 50-day, above its 200-day

Not scored

RSI 31.3, MACD below signal, below its 50-day, above its 200-day. Not scored.13 readings

The deep dive on FRSH

What it does and how it makes money5 findingsIt kept 2 cents of each dollar of sales in fiscal 2025: $13.2M of operating profit on $839M of sales.Annual report, filed Feb 26, 2026"As of December 31, 2025, we had twenty issued U.S. patents that expire between 2036 and 2044, and twenty pending patent applications." (10-K for fiscal 2025)SEC filing · Feb 26, 2026
Where it stands3 findingsFor Pro members3 findings on where FRSH stands: its cash, debt, and share count, for Pro members
What changed in its filings4 findings"On January 16, 2025, we filed a motion for summary judgment, which the court granted and entered judgment in our and the other defendants’ favor on April 10, 2025." (10-Q for the quarter to Jun 30, 2026)SEC filing · Aug 4, 2026Backlog rose 20% in a year, to $681M on Jun 30, 2026 from $569M: sales under contract, not yet delivered.Filed figures, Jun 30, 2026
Who holds and trades it4 findingsFor Pro members4 findings on who holds and trades FRSH, for Pro members
Against its closest peers4 peersShare count against a year before: FRSH -7.6%, SPT +3.2%, NTNX +0.5%, OCTV +0%.

12 more findings on FRSH, each with its source, for Pro members.

FRSH insider trades

One insider sold $97K across 1 filing in the last 6 months. No open-⁠market buys on record. The newest:

SellPhilippa Lawrence$97KChief Accounting Officerat $9.18 on Jun 17, filed Jun 18

SellPhilippa LawrenceChief Accounting Officer$97Kat $9.18 on Jun 17, filed Jun 18

FRSH's officers and directors

Officers and directors with a Form 4 in the last 12 months.

Dennis WoodsideCEO & President · 2 trades
Rathnagirish MathruboothamExecutive Chairman · no trades on file
Tyler SloatChief Financial & Oper Officer · 1 trade
Philippa LawrenceChief Accounting Officer · 6 trades
Mika YamamotoChief Integr Cust Growth Offcr · 2 trades
Ian TickleChief Revenue Officer · no trades on file
Ryan ManningChief Product & Tech Officer · no trades on file
Barry L. PadgettDirector · 1 trade

7 more officers and directors file at FRSH.

See insider trades by person

Which ETFs hold FRSH?

In ETFs: FRSH is under 0.1% of FTEC, under 0.1% of VGT, and under 0.1% of VTI, the most of the 24 funds Breakaway covers, by each fund's latest filing, Jun 30 to Aug 31, 2026.

About Freshworks

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions. It derives maximum revenue from North America.

4,500 employeesSan Mateo, CAfreshworks.com

What Freshworks says it competes with

“The markets in which we operate are highly competitive.”

From its annual report, SEC filing · Feb 26, 2026

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14 chart checks, read for you
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What would move FRSH's score: 4 things
2 more filings explained, a plain line each
Real-⁠time prices, no delay

BreakawayJun 18Philippa Lawrence sold FRSH$97K at $9.18, filed Jun 18

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See FRSH's 14 chart checks

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Straight AnswersStraight Answers

As of Nov 9, 2026: FRSH's Quality Score is 9 (Average), #91 of 268 in Software. Insiders sold $97K in the last 6 months (Form 4).

What does FRSH's Quality Score say?

FRSH scores 9 today, which Breakaway calls Average. It is #91 of 268 in Software by Quality Score, with 0 of 14 chart checks firing. Down 22% so far from Oct 28 to Nov 9. Breakaway does not say whether to buy any stock: the score does not know your situation, and it is not a recommendation to buy or sell anything. Please do your own research.

What is FRSH's Quality Score?

FRSH scores 9 today, which Breakaway calls Average (6 to 10). That is #91 of 268 in Software by Quality Score. The score adds up the chart checks, the trend, the company's filed sales, its profits, the news, insider trades, and Congress trades. The section above lists the lines behind FRSH's 9.

Are insiders buying FRSH?

One insider sold $97K across 1 filing in the last 6 months. No open-⁠market buys on record. The newest is Philippa Lawrence, Chief Accounting Officer, who sold $97K on Jun 17.

Are the prices delayed?

Only on the public pages, which run at least 15 minutes behind. Pro members, and anyone on a guest pass, see real-time prices: the scanner refreshes every 15 seconds, and your watchlist every few seconds, pre-market and after hours included.